Privacy Policy

Last Updated: December 19, 2023

Welcome and thank you for your interest in GrabTV, Inc.!

GrabTV, Inc., a Delaware corporation (“we”, “us”, or “our”) provides this Privacy Policy (this “Policy”) to inform you about our collection, use, disclosure, and storage of data about you that we collect via your activity on our Platform. Please review this Policy carefully. By accessing and using our website, you agree to the terms and conditions of this Policy. We may update this Policy from time to time in our sole discretion. We will always keep the current version of this Policy posted on our website. By using our website after a new version of this Policy has been posted, you agree to the terms and conditions of such version of this Policy.

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DATA WE COLLECT

We may collect information from you in several ways, including:

when you voluntarily provide us information, such as when you sign up for mailing lists or newsletters, register a user account, or otherwise reach out to us.
Automatically when you use or otherwise interact with the Platform.

The types of information that we collect may include:

“Personal Data” means information that can be used to identify you, and may include your:

name,
email address,
phone number,
mailing address,
birthdate,
photograph,
IP address, and
device location (only as estimated from your IP address, not GPS-level precise).

Please note that your submission of Personal Data is voluntary, but we may be unable to provide you requested information or services if you choose not to provide necessary Personal Data.

“Other Information” means information that does not identify you personally, and may include:

technical details regarding the device you use to access the website, including, device information, MAC address, operating system, browser, referral URLs, page views, general location data (if location services are enabled), clicks.

COOKIES AND SIMILAR TECHNOLOGY

We use “cookies” to obtain certain types of data when your web browser accesses our website. Specifically, we use cookies in three main ways:

“Functionality” cookies, which allow the website to remember choices you make, such as information on online forms, including your user name, preferred language, and the region that you are accessing the services from.
“Performance” cookies, which all us to understand how our website performs, understand how visitors (including you) interact with the site, and identify technical issues.
“Marketing” cookies, which are used to deliver advertisements to you that are relevant to you and your interests.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our system to recognize you and your personalized settings, to better understand how you interact with us, to monitor aggregate usage, and to optimize web traffic routing on our website. Most browsers have settings to disable or limit cookies, but please note that certain areas or features of the Platform may not be available or fully functional if you choose to disable cookies for our website. We may also use pixel tags, web beacons, or similar technologies to understand how our users interact with our sites and emails. Our website does not respond to “do not track” signals.

We also use third-party analytics services such as Google Analytics and MailChimp, which help us understand how users are finding and using our Platform. To learn more about Google Analytics’ privacy practices, you can visit https://support.google.com/analytics/answer/6004245?hl=en. To opt out of Google Analytics’ metrics, you can follow the instructions at https://tools.google.com/dlpage/gaoptout. You can opt out of MailChimp emails by following the instructions in such emails.

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AGGREGATED OR ANONYMIZED INFORMATION

We may aggregate or de-identify Personal Data so that it may no longer be used to identify you and use such information. Such anonymous or aggregate data may be used by us to analyze the effectiveness of our Platform, to improve and add features to our Platform, to conduct research, and other similar purposes and provided to third parties for any lawful purpose. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Platform and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Platform, through cookies, and through other means described in this Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.

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USE OF YOUR DATA

We use your Personal Data:

to respond to your inquiries and communications to us;
to improve, maintain, and operate our Platform;
to inform you about opportunities, events, products, or services in which you may be interested, including those offered by our affiliates;
to develop new services;
to (i) provide you with news and updates about our company; or (ii) send you surveys to collect feedback about your experience with us, in order to improve our Platform.
to investigate and prevent possible fraud;
to exercise or defend our rights and comply with statutory and regulatory requirements, including responding to lawful requests for information by governmental authorities; and
for other reasons with your prior consent.

You can opt out of receiving promotional or marketing emails from us at any time by clicking the unsubscribe, opt-out, or similar link at the bottom of any such emails. Please note we may still contact you in connection with your account or any transactions involving you.

We may use Other Information (which does not identify you personally) for any manner we deem appropriate, including without limitation to improve, maintain, and operate the Platform.

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DISCLOSURE OF YOUR DATA

We have not, do not, and will not “sell” or “share” any Personal Data for unaffiliated third-party marketing or solicitation (as those terms are defined under applicable local law). We may share your Personal Data with our affiliates and as needed to fulfill the purposes described in the “USE OF YOUR DATA” section above, including:

with our service providers, such as customer support providers, anti-fraud specialists, and payment processors, who are only permitted to use the data on our behalf pursuant to a written contract with us;
with our advertising partners, to inform you of opportunities, events, products, or services in which you may be interested;
as necessary to exercise or defend our rights or comply with applicable law or orders from law enforcement and other governmental authorities;
in connection with, or during negotiations of, a merger, consolidation, sale, or transfer of all or substantially all of our assets or business; and
in accordance with the terms of any written consent or authorization given by you, and as permissible by applicable law, including but not limited to using such data for our own marketing purposes.

We may disclose Other Information (which does not identify you personally) to any parties and for any purposes we deem appropriate.

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DATA RETENTION, ACCESS, AND CORRECTION; SECURITY

We are based in the United States, and the platform on which the Platform operate are hosted in the United States. By using the Platform, you consent to your Personal Data being transferred to and stored in the United States.

We may retain your data so long as the data may be required in connection with our business relationship with you. In some cases, we will retain the data for a longer period as required or permitted by law, including as necessary to comply with our legal obligations, follow records retention policies, resolve disputes, and enforce our agreements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

You may access and update your Personal Data by visiting your account profile. You may also request erasure of your Personal Data in certain circumstances. To request access to, correction of, or erasure of your Personal Data, please contact us as set forth at the end of this Policy.

We understand the importance of preserving the security of your Personal Data. Accordingly, we use industry-standard administrative, physical, and technological measures designed to protect your Personal Data from unauthorized access or use. However, no internet transmission can be guaranteed to be 100% secure from interception or other unauthorized access. Please do not provide any sensitive Personal Data (like credit card number or social security number) through unprotected methods like email correspondence.

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US STATE LAW REQUIREMENTS AND RIGHTS

Some U.S. state privacy laws require specific disclosures regarding our practices with regard to the following categories of personal data:

Category (as defined in the CCPA and CPRA)

Collected

Disclosed to

Length of Data Retention

A. Identifiers

YES

Our service providers

Our business partners (as authorized by you)

As stated in the DATA RETENTION, ACCESS, AND CORRECTION; SECURITY Section of this Privacy Policy

B. Personal information categories listed in the California Customer Records statute

YES

Our service providers

Our business partners (as authorized by you)

As stated in the DATA RETENTION, ACCESS, AND CORRECTION; SECURITY Section of this Privacy Policy

C. Protected classification characteristics under California or federal law

YES

Our service providers

Our business partners (as authorized by you)

As stated in the DATA RETENTION, ACCESS, AND CORRECTION; SECURITY Section of this Privacy Policy

D. Commercial information

E. Biometric information

F. Internet or other similar network activity

YES

Our service providers

Our business partners (as authorized by you)

As stated in the DATA RETENTION, ACCESS, AND CORRECTION; SECURITY Section of this Privacy Policy

G. Geolocation data

YES – we estimate the non-precise general location of your device from your IP address

Our service providers

Our business partners (as authorized by you)

As stated in the DATA RETENTION, ACCESS, AND CORRECTION; SECURITY Section of this Privacy Policy

H. Audio, electronic, visual, thermal, olfactory, or similar information

I. Professional or employment-related information

J. Education Information

K. Inferences drawn from other personal information

L. Sensitive Personal Information

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“Shine the Light”: We do not share personal information as defined by California’s “Shine the Light” law (Cal. Civ. Code § 1798.83) with third parties for their direct marketing purposes.

Depending on where you live, you may have additional rights with respect to your personal data, including the rights to :

access information regarding your Personal Data we have collected in the past 12 months (including the categories of Personal Data we have collected, the categories of sources of such information, and the purposes for which we have collected such information);
request to correct or update your Personal Data;
notice of whether we have disclosed your Personal Data to third parties in the past 12 months (and if so, what categories of information we have disclosed, and what categories of third parties we have disclosed it to);
request to restrict how we use or disclose your personal information;
request a copy of your Personal Data collected by us in the past 12 months; and
request that your Personal Data be deleted.

We will not discriminate against you if you choose to exercise any of these rights. To make any of the above requests, please contact us as set forth at the end of this policy. We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request. Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. If you wish to appeal our decision, please contact us as set forth at the end of this policy.

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CHILDREN

The Platform is not directed toward children under 13 and we do not seek or knowingly collect any personal information from them without obtaining consent from the child’s parent or guardian. If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, please contact us as set forth at the end of this Policy and we will take reasonable steps to remove such data from our systems.

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THIRD PARTY SITES

The Platform may include hyperlinks to third party sites and services. If you visit or use such third-party sites and services, please be mindful that the relevant third party (and not GrabTV) controls the cookies and other technologies it uses on its sites and how it collects, uses, and shares Personal Data from you. This Policy only governs our own privacy practices; please review the applicable third-party privacy policy when visiting or using any third-party sites or services.

We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties.

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CONTACT

For more information or for help in answering any questions, please contact us at by email at info@grabtv.com or by post at 14362 N. Frank Lloyd Wright Blvd., Suite 1000, Scottsdale, AZ 85260.